Out of the e-mails I get, 50% of them bounce back or require some type of action without any clues on how to get in touch with people - it stinks because I know I need to respond, but without any contact information I can't even begin guesswork.
Also if people are writing to have their badge updated, I don't have a screen name to correlate it to, so there is further guesswork.
Its all good though, I may have figured out how I can put one of the volunteers to work - once I get approval, I will ping the folks who have offered to assist in membership stuff.
"I feel sorry for you people who do not drink, when you wake up in the morning, that is as good as you are going to feel all day." - Dean